Returns & Exchanges
At Fashion Eyewear, we want you to love your new frames, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. Whether you need a different style or a complete refund, our dedicated team is here to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the eyewear you wish to return to generate a unique Return Authorization number.
- 2.Pack Securely
Place the frames, original protective case, and cleaning cloth into the shipping box, ensuring you include the printed return slip inside the package.
- 3.Ship the Package
Affix the prepaid shipping label provided in your portal to the exterior of the box and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your full refund or dispatch your new selection within 3 to 5 business days.